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Mouse stops working in Outlook/Word etc
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Mouse stops working in Outlook/Word etc
July 29, 2011 12:58PM
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Registered: 18 years ago
Posts: 10,001
Rating: 353
The mouse seems to freeze i.e. you click but the cursor does not relocate
1) Open Regedit
2) HKEY_CURRENT_USER >> SOFTWARE >> MICROSOFT
3) Inside the MICROSOFT hive right-click the Office hive and rename it to Office.old (hive is like directory/subdirectory)
4) Exit Regedit
5) Restart the app
Your Office settings is reset at the user level, so you may have to redo one or two settings as asked by the app.
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ssmkhize
Re: Mouse stops working in Outlook/Word etc
March 20, 2012 02:11PM
Registered: 14 years ago
Posts: 207
Rating: 0
great thanks
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