School of Computing


Journal publications

Mujinga, M (2020)
Service loyalty in retail banking: An empirical study
Smart Innovation, Systems and Technologies
(167) 2020

Mujinga, M (2020)
Online Banking Service Quality: A South African E-S-QUAL Analysis [Accepted]
Lecture Notes in Computer Science

Mujinga, M; Eloff, MM; Kroeze, JH (2019)
Towards a framework for online information security applications development: A socio-technical approach
South African Computer Journal
(31) 1
pp 24-50

Mujinga, M; Eloff, MM; Kroeze, JH (2018)
System usability scale evaluation of online banking service: A South African study
South African Journal of Science
(114) 3/4
pp 50-57
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Conference proceedings

Mujinga, M (2019)
Retail banking service quality measurement: SERVQUAL gap analysis
Information Communication Technology and Society Conference (ICTAS)
pp 1-6

Mujinga, M (2019)
SERVPERF Analysis of Retail Banking Service Performance: A South African Study
The IEEE International Multidisciplinary Information Technology and Engineering Conference (IMITEC)
Vanderbijlpark, South Africa
pp 1-6

Mujinga, M; Eloff, M.M. ; Kroeze, JH (2018)
Perceptions of online banking custodians on system development and user behaviour: An empirical study
IST-Africa 2018 Conference Proceedings
IIMC International Information Management Corporation, IST-Africa Week 2018
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Mujinga, M; Eloff, MM; Kroeze, JH (2017)
A socio-technical approach to information security
Proceedings of the 23rd Americas Conference on Information Systems (AMCIS 2017)
Boston, USA

Mujinga, M; Eloff, MM; Kroeze, JH (2016)
Online banking users’ perceptions in South Africa: An exploratory empirical study
Proceedings of the IST-Africa Conference
Durban, South Africa
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Mahopo, B; Abdullah, H; Mujinga, M (2015)
A formal qualitative risk management approach for IT security
ISSA 2015:14th International Information Security for South Africa Conference
54 on Bath, Rosebank, Johannesburg
ISBN: 978-1-4799-7754-3
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Buthelezi , MP; Mujinga, M (2013)
Security aspects of online teaching and learning: An ODL case study
ICEE/ICIT Conference
Cape Town
ISBN: 978-0-9922041-3-6
pp 232-241
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Mujinga, M; Eloff, MM; Kroeze, JH (2013)
Towards a heuristic model for usable and secure online banking
Proceedings of the 24th Australasian Conference on Information Systems (ACIS)
Melbourne, Australia
pp 11
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Mujinga, M (2013)
Privacy and legal issues in cloud computing - The SMME position in South Africa
Proceedings of the 11th Australian Information Security Management Conference
Perth, Australia
pp 48-59
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Mujinga, M; Chipangura, B (2011)
Cloud computing issues in developing economies
9th Australian Information Security Management Conference
SECAU, Perth, Western Australia
ISBN: ISBN 978-0-7298-0698-5
pp 196-203
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Labuschagne, WA; Eloff, MM; Veerasamy, N ; Leenen, L ; Mujinga, M (2011)
Design of a cyber security awareness campaign for internet café users in rural area
Proceedings of IST-Africa 2011
Gaborone, Botswana
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