School of Computing

PERSONAL PROFILE: PROF MATHIAS MUJINGA

Google Scholar page

I conduct academic research and supervise research students in these information systems research areas, focusing on the design of various online information systems applications such as online banking and e-commerce:

Usability | Information security | Usable security | User experience | Service quality | Cloud computing


SELECTED RECENT PUBLICATIONS

Journal publications

Braye, A. ; KROEZE, J.H.; Mujinga, M (2025)
Exploring internet radio’s impact on dispersed communities in Ghana
Journal of Information Systems and Informatics
(7) 1
pp 1-20
View/download link: DOI: 10.51519/journalisi.v7i1.951

Endjala, E N; Abdullah, H; Mujinga, M (2025)
Towards a Cybersecurity Culture Framework: A Literature Review of Awareness and Behavioral Transformation in Telecommunications Organizations
Lecture Notes in Networks and Systems
(10)
View/download link: TBA

Mothisi, D; Mujinga, M (2025)
An exploration of students' cyber threats perception in the digital age
Indonesian Journal of Information Systems
(7) 2
pp 123-135
View/download link: https://ojs.uajy.ac.id/index.php/IJIS/article/view/10424/3927

Mujinga, M (2024)
Usable security of online banking authentication: An exploratory factor analysis
Journal of Information Systems and Informatics
(6) 1
pp 409-420
View/download link: https://doi.org/10.51519/journalisi.v6i1.673

Mujinga, M (2024)
Online banking user experience: A user experience questionnaire (UEQ) assessment in South Africa
Indonesian Journal of Information Systems
(6) 2
pp 117-129
View/download link: https://doi.org/10.24002/ijis.v6i2.8606

Ranthako, R.G.; Mujinga, M (2024)
The Factors that Affect the Adoption of Information Systems Applications in Developing Countries: A Systematic Literature Review
Lecture Notes in Networks and Systems
(546)
pp 85-95
View/download link: https://doi.org/10.1007/978-3-031-65207-3_8

Thamae, R C; Abdullah, H; Mujinga, M (2024)
Enhancing Cybersecurity Policy Awareness Programs in the Financial Sector: A Comprehensive Framework and Assessment of Effectiveness
Lecture Notes in Networks and Systems

Mukuuma, K; Mujinga, M (2024)
Service Quality and Security in Ugandan E-Banking: Implications for Customer Satisfaction: A Systematic Literature Review
Journal of Information Systems and Informatics
(6) 3
pp 1743-1759
View/download link: https://journal-isi.org/index.php/isi/article/view/820

Da Veiga, A; Abdullah, H; Eybers, S.S.; Ochola, E.O.; Mujinga, M; Mwim, E.N (2024)
Evaluating Data Privacy Compliance of South African E-Commerce Websites Against POPIA
Journal of Information systems and informatics
(6) 4
pp 2693-2732
View/download link: https://journal-isi.org/index.php/isi/article/view/917

Thamae, R C; Abdullah, H; Mujinga, M (2023)
Towards a Framework to Improve the Employees’ Compliance with Cybersecurity Policy in the Organizations
Lecture Notes in Networks and Systems

Braye, A.; KROEZJH; Mujinga, M (2022)
Towards a Framework to Gauge the Impact of Internet Radio on Dispersed Communities in the Western Region of Ghana
Lecture Notes in Networks and Systems
(438)
pp 688-703
View/download link: https://doi.org/10.1007/978-3-030-98012-2_49

Mujinga, M (2022)
Factors Influencing the Adoption of Online Banking in South Africa: An UTAUT Study
Lecture Notes in Networks and Systems
(283)
pp 1128-1135

Da Veiga, A; Ochola, E.O.; Mujinga, M; Mwim, E.N (2022)
Investigating data privacy evaluation criteria and requirements for e-commerce websites
Advanced Research in Technologies, Information, Innovation and Sustainability. ARTIIS 2022. Communications in Computer and Information Science
(1676)
pp 297–307
View/download link: https://doi.org/10.1007/978-3-031-20316-9_23

Da Veiga, A; Ochola, E.O.; Mujinga, M; Padayachee, K; Mwim, E.N; Kritzinger, E; Loock, M; Machaka,P. (2021)
A Reference Point for Designing a Cybersecurity Curriculum for Universities
In: Furnell S., Clarke N. (eds) Human Aspects of Information Security and Assurance. HAISA 2021. IFIP Advances in Information and Communication Technology
(613) Springer
pp 46-62
View/download link: https://doi.org/10.1007/978-3-030-81111-2_5

Mujinga, M (2020)
Service loyalty in retail banking: An empirical study
Smart Innovation, Systems and Technologies
(167) 2020

Mujinga, M (2020)
Online Banking Service Quality: A South African E-S-QUAL Analysis
Lecture Notes in Computer Science
(12066) 1
pp 228-238

Mujinga, M; Eloff, MM; KROEZJH (2019)
Towards a framework for online information security applications development: A socio-technical approach
South African Computer Journal
(31) 1
pp 24-50

Mujinga, M; Eloff, MM; KROEZJH (2018)
System usability scale evaluation of online banking service: A South African study
South African Journal of Science
(114) 3/4
pp 50-57
View/download link: https://doi.org/10.17159/sajs.2018/20170065

Conference proceedings

Bam, P T; Abdullah, H; Mujinga, M (2022)
Utilizing Information and Communications Technology to enhance risk management
Information Communication Technology & Society Conference (ICTAS2022)
Durban, South Africa (Virtual Conference)
IEEE

Mujinga, M (2019)
Retail banking service quality measurement: SERVQUAL gap analysis
Information Communication Technology and Society Conference (ICTAS)
Durban
978-1-5386-7365-2
pp 1-6

Mujinga, M (2019)
SERVPERF Analysis of Retail Banking Service Performance: A South African Study
The IEEE International Multidisciplinary Information Technology and Engineering Conference (IMITEC)
Vanderbijlpark, South Africa
IEEE
pp 1-6

Mujinga, M; Eloff, M.M. ; KROEZJH (2018)
Perceptions of online banking custodians on system development and user behaviour: An empirical study
IST-Africa 2018 Conference Proceedings
Botswana
IIMC International Information Management Corporation, IST-Africa Week 2018
View/download link: https://doi.org/10.1109/istafrica.2016.7530617

Mujinga, M; Eloff, MM; KROEZJH (2017)
A socio-technical approach to information security
Proceedings of the 23rd Americas Conference on Information Systems (AMCIS 2017)
Boston, USA
978-0-9966831-4-2

Mujinga, M; Eloff, MM; KROEZJH (2016)
Online banking users’ perceptions in South Africa: An exploratory empirical study
Proceedings of the IST-Africa Conference
Durban, South Africa
978-1-905824-54-0
View/download link: https://doi.org/10.1109/istafrica.2016.7530617